Terms of Service

These Terms of Service ("Terms") govern your access to and use of GenosPro (the "Service"), the canine pedigree, genetics, breeding management, kennel, and marketplace platform operated by GenosPro ("we", "us").

By creating an account or using the Service in any way, you agree to be bound by these Terms and our Privacy Policy, available at https://genospro.com/privacy-policy. If you do not agree, do not use the Service.

You may use the Service only if you are at least 13 years old (or the minimum age required in your jurisdiction) and are legally able to enter into a binding contract.

To access most features you must register an account using a valid email address and password, or sign in through a supported provider such as Google. You are responsible for keeping your credentials secure and for all activity under your account.

You agree to provide accurate, current information when creating your account and profile, including your name, email, kennel name, and country, and to update it when it changes.

You may not share your account credentials or transfer your account to another person without our authorization. Notify us promptly of any unauthorized use of your account.

GenosPro offers different levels of access so you can explore the platform and upgrade as your needs grow. The features available to you depend on your current plan: Guest, Free, or Plus. The exact list of features, prices, and current conditions is shown in the app and may be updated in accordance with these Terms.

Receiving a shared analysis does not grant general access to premium features.

Guest and Free users can view a shared analysis according to the options enabled by the person who shared it.

They can change the number of generations and re-share that analysis.

These actions do not consume the Free creation quotas.

Only the creation of new analyses of your own is subject to the corresponding quotas.

You agree to use GenosPro for lawful, professional breeding and kennel management purposes only. You are solely responsible for the dog records, pedigrees, biometric data, marketplace listings, messages, and any other content you create, upload, or share through the Service.

You must not use the Service to upload, publish, or distribute content that is false, misleading, infringes someone else's rights, or that violates any applicable law. This includes submitting dog records that misrepresent ownership, parentage, health, or genetic information.

You must not attempt to access data that does not belong to you, circumvent any security or access control, scrape or overload the platform, or interfere with the proper operation of the Service.

You must not create or use multiple accounts with the primary purpose of circumventing usage limits, plan restrictions, or access controls.

You must not manipulate activation codes or access mechanisms to repeatedly obtain Free benefits.

These restrictions target the evasion of limits or abuse of the Service; they do not prevent you from legitimately holding another account when there is a valid reason.

You retain ownership of the content you contribute to GenosPro, including dog profiles, photos, biometric measurements, breeding plans, and marketplace listings. By marking a dog record as public, you grant GenosPro a license to display that record, its pedigree, and related information to other users and visitors as part of the global database.

You are responsible for ensuring you have the right to publish the dog data, photos, and documents you upload, and that doing so does not violate the rights of any third party, including the actual owner or breeder of a dog.

GenosPro relies on declared ownership and verified claims to manage editing access to dog records. Submitting a false ownership claim or misrepresenting your relationship with a dog is a violation of these Terms and may result in suspension of editing access or your account.

GenosPro lets you request biometric data (growth measurements, weights, body metrics) from other users and respond to requests you receive. When you send a request, your identity as the requester is shared with the recipient. When you accept a request, the approved measurements are copied into your private plantel.

You agree to use data sharing only for legitimate breeding, comparison, and research purposes, and not to harvest, redistribute, or monetize another user's biometric data without their consent.

Biometric data shared with you is provided for your internal use within GenosPro. You must not export, republish, or share it outside the Service without the original owner's permission.

Some features of GenosPro require a paid subscription. Subscription plans, billing cycles, and prices are displayed in the platform and may change over time. By subscribing, you authorize recurring billing through the payment provider shown at checkout. For customers paying from Argentina, GenosPro uses Mercado Pago. For customers paying from other countries, GenosPro uses Paddle as merchant of record for eligible transactions.

You can manage your subscription and cancel recurring billing from the Plan & Billing page or through the applicable payment provider when that option is presented. Cancellation stops future renewals; where applicable, Plus access continues until the end of your current paid period. When your Plus entitlement ends, the Free and downgrade rules described in these Terms apply.

A downgrade is not the same as deleting your account or your data.

Refunds, chargebacks, payment disputes, and statutory withdrawal rights are handled in accordance with the applicable payment provider's policies, our Refund & Cancellation Policy at https://genospro.com/refund-policy, and applicable law. Paddle transactions are also subject to Paddle's Buyer Terms and Refund Policy. Nothing in these Terms limits any non-waivable consumer rights that apply in your jurisdiction. We may suspend or terminate access if a payment is declined, disputed, or reversed fraudulently.

Losing Plus access is not the same as deleting your account. You may lose Plus access due to subscription expiration, cancellation, non-renewal, expiration of temporary access or activation codes, voluntary downgrade, or any other legitimate end of your Plus entitlement.

When you return to Free, the following applies:

Your Kennel can remain visible.

Your existing dogs, records, and private data are not deleted solely because of the downgrade.

Mi Plantel becomes subject to the Free limit of up to three dogs. If you already have three or more, you cannot add another dog while remaining on Free.

Data Share becomes blocked.

Direct messaging and chats become blocked for the Free user, but conversations are not deleted solely because of the downgrade.

Your Market listings stop being publicly active. They are not necessarily deleted by the downgrade and may be kept inactive.

If you regain Plus, you can resume managing those listings, but old listings are not automatically reactivated publicly.

Direct contact access from Kennels and Market requires Plus.

A previously granted editing or ownership authorization may be retained, but you also need a valid Plus entitlement to exercise editing.

If you return to Plus, you regain the corresponding access to your preserved data.

GenosPro may reasonably modify plan features, and the current conditions are shown in the platform.

GenosPro's marketplace allows you to publish stud services, puppy litters, and adult dog listings, including photos, descriptions, prices, currencies, and availability countries. You are solely responsible for the accuracy, legality, and completeness of your listings.

GenosPro is a listing platform only. We are not a party to any transaction, agreement, or arrangement between users regarding the sale, stud service, or transfer of a dog. Any dealing you have with another user is entirely between you and that user.

You must comply with all applicable laws regarding the sale, transfer, and transport of animals, including export, import, and animal welfare regulations in the relevant jurisdictions. GenosPro is not liable for the conduct of any user or the outcome of any transaction.

You must not submit false, fraudulent, or duplicate dog records, or attempt to manipulate ownership claims, pedigrees, or genetic analyses. You must not impersonate another person or kennel, or use another user's data without authorization.

You must not use the direct messaging or data sharing features to send abusive, harassing, or unsolicited communications, or to solicit or share data outside the intended breeding and kennel management context.

You must not reverse engineer, decompile, or attempt to extract the underlying source, data structures, or APIs of the Service, or use automated tools to access or collect data in a way that harms the platform.

GenosPro, the GenosPro logo, the platform's design, genetic analysis algorithms, and all software and documentation are the property of GenosPro or its licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, or create derivative works based on the Service except as expressly permitted by these Terms. Content you do not own remains the property of its respective owner.

GenosPro is provided "as is" and "as available". We do not guarantee that pedigrees, genetic analyses (COI, AVK, relationship or mean kinship coefficients), biometric data, or marketplace listings are accurate, complete, or suitable for any particular breeding decision. You are responsible for verifying information before relying on it.

To the maximum extent permitted by law, GenosPro is not liable for any indirect, incidental, consequential, or special damages, or for any loss of data, revenue, or business, arising from your use of or inability to use the Service.

You agree that your use of the Service is at your sole risk and that GenosPro's total liability for any claim arising out of or related to the Service is limited to the amount you paid us in the twelve months preceding the event giving rise to the claim, or, if you have not paid anything, to the minimum required by applicable law.

You may delete your account at any time through the in-app account deletion flow. Deleting your account is different from cancelling Plus or downgrading to Free.

When you delete your account, your personal and private data is deleted or anonymized as appropriate. Certain dog records necessary to preserve the Global Database, pedigrees, genealogical relationships, and historical or genetic integrity may be retained in a de-identified or anonymized form, unlinked from your identity.

Certain financial and audit records may be retained when necessary for legal, tax, accounting, security, or system integrity obligations.

We may suspend or terminate your access to the Service if you violate these Terms, if your activity harms the platform or other users, or as otherwise reasonably required to protect the Service. On termination, your right to use the Service ends immediately.

We may update these Terms from time to time. When we do, we will revise the 'Last updated' date at the top of this page. For significant changes, we will provide a more prominent notice (such as in-app or by email). We encourage you to review this page periodically.

Your continued use of GenosPro after changes take effect constitutes acceptance of the updated Terms. If you do not agree, you should stop using the Service and delete your account.

These Terms are governed by and construed in accordance with the laws of Argentina, without regard to conflict-of-law principles. Any dispute arising out of or related to these Terms or the Service shall be resolved in the competent courts of Argentina.

If you have questions about these Terms, billing, cancellations, or refunds, you can contact us at support@genospro.com or through the in-app support channel.

For account deletion requests, use the in-app account deletion flow first; if you need further help, contact support@genospro.com.